Design is my passion. For over 10 years I’ve studied, practiced, or taught design in a variety of forms - from illustrating books for medical professionals to managing brands across 21 countries. We live in an exciting time where advancing technology is opening up new opportunities for business and innovative ways of enhancing people's lives. I’ve always believed that good design is underpinned by good research, and now I apply my design knowledge and experience to creating useful and joyful digital products for others.

Process

Design isn’t about knowing the answer, it’s about knowing how to find the answer. Design is a process. When you experience a product, it was the preceding process that informed the quality, efficiency, and effectiveness of that experience. Creating a truly great user experience requires a process of research, experimentation, and testing.

Check out an example of how I've applied this process to a real project.

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Methods

I rely on user-centred research methods - such as surveys, interviews, observational analysis, prototyping, and usability testing - to provide quantitative and qualitative data that inform my design decisions. This means I don’t just design products that look great, I design products that work!

Check out an example of how I've applied these methods to a real project.

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Skills

In the end, it's about delivering a fantastic product that people want to use. I approach user experience from a background in branding and visual design, with many years experience of sketching, using creative design software, and coding in HTML/CSS. This gives me the ability to work on a product from its conception to its delivery.

Check out an example of how I've applied these skills to a real project.

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Testimonials

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“Steve is a rare talent indeed - inspired, insightful and restless. And while he is totally committed to unpicking every detail of a brief to deliver a product that is valuable to business and customer, he is also a great communicator, easy going and fun to be around. One of the best.”

Vassilios Alexiou, Creative Group Director at Huge

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“Steve brings design theory and research evidence to deliver persuasive and creative solutions to customer problems. A confident communicator who explains why something works. Passionate for his craft yet humble in his approach, he’s a joy to be around.”

Mike Atherton, Content Strategist at Facebook

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“Steve is a passionate and knowledgeable user experience practitioner, capable of leading the process from the front. His strong resolution to following a true user-centred design approach was valuable to the team and our clients. Beyond his capabilities as a practitioner, Steve is also an all-round nice guy – he's a team player, easy to work with, and giving of his time and knowledge.”

Reuben Angrik, Head of User Experience at BBH

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“I had the absolute pleasure of working alongside Steve for a number of years, as part of a tight-knit in-house design team. His measured approach to design solutions and insatiable thirst for knowledge in the field still inspire me to this day. An all-round class act whose welcomed sense of humour and enviable software skills serve to compliment the fact that he’s, above all, a genuinely nice guy.”

David Johnson, Senior Graphic Designer at Nash Bond

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“Steve is an inspiring and empathetic UX designer. He approaches design problems with an enquiring mind, turning them into convincing design solutions based on strong user research evidence. He is always an open and proactive member of the team, bringing out the best project outcome through excellent communication.”

Jieun Yoon, User Experience Designer at BBH

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“I hugely enjoyed working with Steve and hope we can collaborate again in the future. His passion is infectious - he loves to get deeply involved with the subject matter of his current project(s) in order to best understand the end user. He gets a kick out of taking on iterative user feedback and trying to solve any problems that come up. Crucially, he's always open to ideas and suggestions, wherever they come from, and will also challenge your own thinking, leading to better designs and products for the users.”

Sam Gilbey, Freelance Art Director

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