Design is my passion. For over 10 years I’ve studied, practiced, or taught design in a variety of forms - from illustrating books for medical professionals to managing brands across 21 countries. We live in an exciting time where advancing technology is opening up new opportunities for business and innovative ways of enhancing people's lives. I’ve always believed that good design is underpinned by good research, and now I apply my design knowledge and experience to creating useful and joyful digital products for others.

Process

Design isn’t about knowing the answer, it’s about knowing how to find the answer. Design is a process. When you experience a product, it was the preceding process that informed the quality, efficiency, and effectiveness of that experience. Creating a truly great user experience requires a process of research, experimentation, and testing.

Check out an example of how I've applied this process to a real project.

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Methods

I rely on user-centred research methods - such as surveys, interviews, observational analysis, prototyping, and usability testing - to provide quantitative and qualitative data that inform my design decisions. This means I don’t just design products that look great, I design products that work!

Check out an example of how I've applied these methods to a real project.

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Skills

In the end, it's about delivering a fantastic product that people want to use. I approach user experience from a background in branding and visual design, with many years experience of sketching, using creative design software, and coding in HTML/CSS. This gives me the ability to work on a product from its conception to its delivery.

Check out an example of how I've applied these skills to a real project.

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Testimonials

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“Steve brings design theory and research evidence to deliver persuasive and creative solutions to customer problems. A confident communicator who explains why something works. Passionate for his craft yet humble in his approach, he’s a joy to be around.”

Mike Atherton, User Experience Designer and Information Architect

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“A leader, motivator and barrel of laughs. Steve is an excellent user-focused designer, communicator and educator. His social, approachable and collaborative nature makes him a valuable and game-changing addition to any team.”

Ross Robinson, Service Design Consultant at Optima Partners

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