Steve provided direction and leadership across one of our key product lines, applying customer insight and product thinking to bring a strong design perspective to some of our biggest strategic decisions.
He also has a track record of accelerating the growth of more junior members of the team, where his experience and clarity of communication makes him a superb mentor.
Steve is a rare talent indeed - inspired, insightful and restless. And while he is totally committed to unpicking every detail of a brief to deliver a product that is valuable to business and customer, he is also a great communicator, easy going and fun to be around. One of the best.
Steve was a great mentor and teacher. He would take the extra time and effort in giving me constructive feedback, especially in the areas of user research and presentation skills. I can confidently say that his advice and teachings have made me a better UX designer.
I can safely say Steve is one of the most brilliant UX designers I ever worked with! He is passionate about what he does but also great at building strategic relationships with the clients, thanks to his knowledge of the matter, dedication and great listening skills.
Steve contributed to some of our new business wins both with his thought leadership and craft. His ability to design smart, scalable solutions that move our client’s business objectives forward made him invaluable on high profile digital projects.
Steve’s glaring passions for teaching and design inspired me every single day. Superb communication skills, a very positive attitude, immense knowledge, and an enduring sense of humour are just some of the traits that not only made him a perfect mentor, but also a person whom I’ve come to admire and greatly respect.
Steve is an empathetic and supportive manager who is always there to provide the right amount of support at the right time, for which I am extremely grateful. Steve’s empathetic line management style and expertise in strategy, research and design makes him a well-rounded leader.
Steve is a rare combination of talents - an accomplished UX designer, a world-class visual designer, and a brilliant educator. He is direct and persuasive - capable of holding strong opinions lightly, and always happy to be proven wrong by the data.
He has a deep knowledge of design, psychology and behaviour, but remains charming and down-to-earth - always ready to reach a mutual understanding with anyone from a CEO to a design student.
Steve’s passion is infectious - he loves to get deeply involved with the subject matter of his current project in order to best understand the end user. He gets a kick out of taking on iterative user feedback and trying to solve any problems that come up.
Crucially, he's always open to ideas and suggestions, wherever they come from, and will also challenge your own thinking, leading to better designs and products for the users.
Steve brings design theory and research evidence to deliver persuasive and creative solutions to customer problems. A confident communicator who explains why something works. Passionate for his craft yet humble in his approach, he’s a joy to be around.
Steve is a passionate and knowledgeable user experience practitioner, capable of leading the process from the front. His strong resolution to following a true user-centred design approach was valuable to the team and our clients.
Everybody remembers a great teacher. Steve’s ability to effectively communicate complex concepts is a testament to his understanding of design. His ability to effectively teach these concepts is a testament to his understanding of people.
Where Steve excels most is in coaching and developing. I had the immense fortune of being mentored by Steve, during which time he helped me develop a comprehensive personal development plan that focused my learning efforts and accelerated my professional growth.
I’m certain this valuable resource and experience will have a lasting positive impact on my career; a testament to Steve’s fantastic coaching and leadership skills.
Steve soon became an indispensable asset to our team. He is process-oriented and will always come up with brilliant solutions to complicated problems. His collaborative approach and valuable guidance make the relationship between designers and the project teams easy and fun.
Clients absolutely love him - he can coach people through complex UX challenges using his experience and approachable style. His work is always of the highest quality, he won't write/draw anything if he doesn't believe in it or it doesn't deliver an outcome.
Steve is not only a fantastic creative but an amazing teacher. I’ve had the privilege of watching Steve take a room of clients through the creative process and see them leave excited for the journey ahead and beaming with pride over the new skills they’ve learnt.
Steve approaches design problems with an enquiring mind, turning them into convincing design solutions based on strong user research evidence. He is always open and proactive, bringing out the best project outcome through excellent communication.
Steve was instrumental in running our ‘design sessions’ and in presenting these back to clients, with a succinct and contagious energy. He was able to adapt and alter style depending on the audience and whether it was a pitch situation or delivering back research findings. Some stunning work produced.